Frequently Asked Questions
[hrf_faqs]
-
I highly recommend this company! Charles, the owner, is extremely knowledgeable, responsive, reliable, and friendly. He knew exactly how to fix my laptop issue; I was so stressed out when... read more my laptop screen went all gray even though it was turned on. He resolved the issue with indeed a lightning fast turnaround, and took the time to explain things to me. I could not be happier. Please see him and go to this company if you ever have a problem with your computer or laptop!
Elaine K.
8/17/2022I had 2 computers that I couldn't get a display working for either of them and Charles was a big help to get them both working again. The prices he... read more gave me were really good and fair, I would recommend this business to anyone if they need help with their computer or laptop
Daniel E.
6/26/2022I was extremely satisfied with their service. My laptop was ready the same day for pick up and very reasonably priced. They do a very good job communicating with their... read more customers on a timely basis and the friendly service was a plus. I recommend them to anyone needing a device repaired.
Alex V.
5/01/2021My new go-to for computer help!! They went above and beyond helping out my father when he had computer problems. He was able to make an appointment right away and... read more they had him up and running in no time! Honest, friendly, responsive, and super reasonable rates. I will happily use them again!
Vikki J.
3/15/2021 -
Due to the blue screen of death, I was worried about my laptop suffering hardware related issues. But CHARLES was quick and efficient, calm and even went beyond helping me... read more with not only a reinstallation of Windows 10 but adding new and useful applications that will for sure enhance my workflow with school/work. Loving it so far and even more, a trustworthy family operated business! Definitely recommend.
Alvin C.
8/17/2020Charles was extremely flexible and easy to work with. He was able to build my computer and installed windows 10 as well. We did have an issue as a part... read more was miss interpreted as broken. Along with that, there was no cable management and the power supply was installed upside down. An easy fix and overall a great job!
Alina T.
8/08/2020Juan E.
6/14/2020Had a laptop with problems. Contacted Lightning and exchanged emails with Charles. He let me know that he could help clean up my computer, but it would be difficult to... read more find replacement parts for my older laptop to address the issue I had contacted him for. Decided not to fix it and just invest in a new one. I would definitely feel comfortable taking my laptop to him for repairs in the future.
Sandra F.
2/15/2020 -
Great service! Helped me get rid of a nasty virus remotely. So helpful and knowledgeable. Programmed his number in my phone for the future.
Nicole L.
12/08/2019Found Lightning Computer Repair on Yelp, read some of the reviews and decided to give them a try. As many of the reviews attest, Charles is awesome. I bought a... read more new laptop and needed the old one cloned to the new one so I wouldn't have to re-install all the programs. Charles went out of his way to stop by my house and pick everything up (no charge). I was expecting at least a couple day turnaround, asked him when it would be ready and he said tomorrow by noon. I responded with a WOW, and he said that's why we're named Lightning. He also explained that some of the programs might not transfer over. I was worried about all my graphics programs as I might not be able to re-install and re-activate some of them. Everything moved over great except one of the spyware programs, and it was ready to pick up by 10am. He is highly skilled, reasonably priced, fast, honest and very likeable. I would highly recommend Lightning and will be returning anytime I have a computer issue. Thanks Charles.
Howard B.
8/17/2019