I highly recommend this company! Charles, the owner, is extremely knowledgeable, responsive, reliable, and friendly. He knew exactly how to fix my laptop issue; I was so stressed out when my laptop screen went all gray even though it was turned on. He resolved the issue with indeed a lightning fast turnaround, and took the time to explain things to me. I could not be happier. Please see him and go to this company if you ever have a problem with your computer or laptop!