Privacy Policy

Last Updated: February 14, 2026

1. Notice at Collection Lightning Computer Repair (“we,” “us,” or “our”) collects personal information to provide professional repair and IT services. We do not sell or share your personal information for cross-contextual behavioral advertising.

2. Information We Collect

  • Identifiers: Name, email, phone number, and mailing address (provided via appointment booking).
  • Customer Records: Payment information (processed via secure third-party encrypted gateways).
  • Technical Data: IP addresses and device identifiers collected via website cookies.
  • Sensitive Data: We do not collect “Sensitive Personal Information” (e.g., social security numbers or neural data) as defined by the 2026 CPRA.

3. Your California Privacy Rights Under the CCPA/CPRA, California residents have the right to:

  • Right to Know: Request a list of the personal data we have collected about you since January 1, 2022.
  • Right to Delete: Request that we delete your personal information (subject to certain legal exceptions, like tax record retention).
  • Right to Correct: Request that we fix inaccurate personal info.
  • Right to Non-Discrimination: We will never provide different service quality or prices if you exercise your privacy rights.

4. How to Exercise Your Rights To make a request, please contact us at drcleancpc@gmail.com with the subject “California Privacy Request.” We will verify your identity and respond within 45 days.

Review Transparency: We do not provide compensation, discounts, or incentives in exchange for positive reviews. All testimonials featured on this site are from verified customers. We do not suppress honest negative feedback; we use it to improve our institutional standards.

Data Security & Disposal: We implement administrative and technical safeguards to protect your device while in our care.

  • Storage: Customer devices are stored in a secured, alarm-monitored location in San Jose.
  • Data Destruction: Any replaced storage media (HDDs/SSDs) that are not returned to the customer are physically destroyed or wiped using industry-standard 3-pass sanitization methods to prevent data recovery.